Terms of Service

§1. Definitions

The following terms used in this document have the meanings defined below:

Service

The web application at clarife.app and my.clarife.app, and the native macOS application “Clarife”, forming the Clarife platform.

Administrator

Tomasz Sawko, conducting business activity in Warsaw, Poland — the entity operating the Service.

User

Any natural person who uses the Service, whether registered or not.

Account

A registered User profile created via email/password, magic link, or OAuth provider (Google, Apple, GitHub).

Document

A tutorial created within the Service, consisting of text blocks, screenshot blocks, and annotation layers.

Project

An organizational folder for grouping Documents within the Service.

AI Generation

The process of creating a video tutorial from a Document using AI scenario generation, text-to-speech synthesis, and video rendering.

Share

A published link to a Document, optionally protected by password, email gating, or expiration date.

Subscription Plan

The tier of service (Free, Pro, or Business) determining available features and limits.

§2. General Provisions

These Terms of Service define the rules for using the Clarife platform. The Service is governed by Polish law. Use of the Service is voluntary. The Service is available 24/7, subject to scheduled maintenance periods announced in advance.

§3. Scope of Services

The Service enables Users to: create step-by-step tutorials using screenshots and text on macOS and web; annotate screenshots with 16+ tools; edit tutorials in a block-based editor with drag-and-drop; export tutorials to PDF, Markdown, HTML, and interactive presentations; share tutorials via links with access controls; synchronize documents between macOS and web platforms; generate AI-narrated video tutorials from documents (requires AI add-on).

§4. Account

Registration requires a valid email address or OAuth authentication. Each natural person may hold one Account. The User is solely responsible for maintaining the security of their login credentials, including enabling two-factor authentication. The User must notify the Administrator immediately of any unauthorized access to their Account.

§5. Subscription Plans and Limits

The Service offers three subscription plans:

Free

5 documents, 100 MB storage, 3 projects, 3 active share links. No cloud sync.

Pro ($9/month or $90/year)

Unlimited documents, 10 GB storage, unlimited projects and shares, cloud sync, clean PDF export.

Business ($29/month or $290/year)

Everything in Pro plus 100 GB storage, custom branding, custom domain, team seats.

Paid plans are billed through Paddle. Cancellation takes effect at the end of the current billing period. No refunds for partial periods. The AI Video add-on ($5/month or $50/year) provides 20 video generations per month.

§6. Content Creation Rules

The User agrees not to create, upload, or share content that:

• Violates applicable law or third-party rights
• Infringes on intellectual property, trademarks, or copyrights
• Contains malware, viruses, or harmful code
• Is defamatory, obscene, threatening, or discriminatory
• Constitutes spam, phishing, or social engineering
• Contains personal data of third parties without their consent
• Promotes illegal activities or violence

§7. Sharing

Documents may be shared via unique slug-based links. The User may configure password protection, email gating, and expiration dates. The User is solely responsible for shared content and for ensuring it does not violate third-party rights.

§8. Intellectual Property

The Service, including its source code, design, and branding, is the intellectual property of the Administrator. Users retain full ownership of all content they create. By using the Service, the User grants the Administrator a limited, non-exclusive license to store, process, and display content solely for providing the Service.

§9. Administrator Liability

The Service is provided "as is" without warranties of any kind. The Administrator is not liable for: data loss due to circumstances beyond reasonable control; interruptions caused by third-party providers; content created or shared by Users; decisions made based on AI-generated content.

§10. User Liability

The User is liable for all content created, uploaded, and shared through their Account. The User agrees to indemnify the Administrator against claims arising from the User's violation of these Terms.

§11. Account Suspension and Deletion

The Administrator may suspend or delete an Account for violation of these Terms or illegal use. Accounts inactive for 12 consecutive months may be deleted after prior notification (at 6 and 9 months). Users with active paid subscriptions and users who opted out are exempt from inactivity-based removal.

§12. Complaints

Complaints may be submitted via email. The Administrator will respond within 14 calendar days. Contact: support@clarife.app.

§13. Personal Data

The Administrator processes personal data in accordance with the Privacy Policy, available at: Privacy Policy.

§14. Cookies

The Service uses cookies as described in the Cookie Policy, available at: Cookie Policy.

§15. Changes to Terms

The Administrator reserves the right to modify these Terms. Users will be notified at least 7 days in advance via email. Continued use after changes take effect constitutes acceptance.

§16. Final Provisions

These Terms are governed by Polish law. In matters not covered, the provisions of the Polish Civil Code and GDPR apply. Disputes shall be resolved by the competent court in Warsaw, Poland.

§17. Contact

For questions regarding these Terms, please contact: support@clarife.app.